The hotel grounds are excellent. So beautiful. The staff are so helpful. This was our 4th time here and we loved it. The all fun inclusive part of it is amazing.
Alfred
abril de 2023
Everything!! The resort is spotless and beautifully decorated. The rooms are stunning! They are so clean and so spacious! For an all inclusive the food is incredible. It is all mainly unprocessed fresh food. I have stayed in many all inclusive hotels all over Mexico and this has some of the best food! The service was incredible! Everyone is so helpful! There is so much to do! I highly recommend this resort as I have been to many others in Cancun and this one is one of the bests.
Nitasha
abril de 2023
the property is beautiful and the food is phenomenal
Carlos
mayo de 2023
the hotel is amazing! the style is so precious and the views are breathtaking. we took a suite at the adults only building, we had an access to the rooftop and to restaurant Fuego. it was amazing! the hotel is so clean, and the pools as well. we had a personal butlers called Magaly and and Kiyoshi who had helped us so much and made our stay easier, she was available 24/7 answering all our questions and making reservations for us. the parks were truely gorgeous and we had once in a life experiment, especially Xsenses.
Basel
septiembre de 2022
The property itself cannot be described but has to be experienced. The hotel and its setting are HUGE and architecturally stunning and second to none. There are so many places to find and explore that you can spend a good few days just exploring the hotel and resort itself and still not find everything. Facilities are endless including secluded beaches, kayaking through the property, spa, pools all over the place, bridges and paths to follow, to name but a few. Staff through out the resort pretty were exemplary and could not be more helpful, polite or willing to support your stay. Rooms were huge and superbly appointed including baths, showers, TV, Wi-Fi through with inclusive minibar and snacks, including room service which was definitely a first. The quality and variety of food and drink was incredible at all 10 restaurants covering of world cuisines including Mexican, European, Asian and American cuisines. Given the variety and all food and drink (both alcoholic and non-alcoholic) is included as part of the cost means you’ll struggle to find space and time to fit it all but you’ll still try. Return transport to and from the airport so you literally don’t have to worry about anything once you land to when you leave. Topping it off, the stay includes full unbridled access to the various Xcaret activity and eco parks which offer days of activities to enjoy at no extra cost. Transport to all parks is included either by walk, boat or regular complementary coaches (every 20-30 mins). All in all, there’s so much to see, do, eat, drink, experience and enjoy, I cannot recommend Hotel Xcaret more and if you can, must try and experience it at least once. You won’t regret it.
Dean
agosto de 2022
Lucyb
enero de 2023
it is an excellent place with an amazing atmosphere. All fun also includes transportation, foods and tickets to all parks. Definitely, nobody should miss Xenses. Specially, the sensorium.
Z
enero de 2023
The Mercado restaurant is amazing. Breakfast, lunch, and dinner. In six days there's no way we could sample all the options. Buffet style, but supported by amazing servers who attended to your every need.
Leslie
marzo de 2023
The entire experience was amazing! The staff the facilities were the best I have visited. The food was incredible at every place.
Calese
noviembre de 2022
The attention to detail was fantastic. Customer service was excellent and the food was amazingly delicious and has a huge variety. The resort is large enough that there's plenty of space for everyone. The architecture blended with nature was wonderfully well considered. The parks were fun and the night show was beautiful.
Karla
noviembre de 2022